Services Portfolio
Introduction
Intersect provides professionally developed and operated services for its members and the wider research community. Services are targeted at enhancing the capability (skills) and capacity (resources) of institutions, disciplines and research groups.
Intersect works closely with member service providers such as university IT departments and libraries. Services are also delivered with support from the various national programs including ANDS, NCI, AARNet and the AAF.
The service portfolio is an evolving catalogue, with new services being proposed by researchers, and others being altered or retired due to changes in demand.
As a first port of call, contact your eResearch Analyst.
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Researcher Engagement eResearch analysts engage directly with researchers to assist across eResearch areas of collaboration, computing, data management and domain-specific tools. Point of contact: eResearch analysts |
Requirements Analysis eResearch and business analysts work with researchers to determine which of their research bottlenecks can be addressed by the application of information technology, and how best to address those bottlenecks Point of contact: eResearch analysts |
HPC Advice & Support
Our in-house HPC specialist works with researchers to troubleshoot and configure existing tools to work on our HPC infrastructure, as well as help them design their experiments to make best use of the HPC facilities. Point of contact: Joachim Mai |
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Project Conceptualisation eResearch analysts assist in taking a project from the concept phase to a formal description and plan, suitable for submission to grant or infrastructure funding bodies. Point of contact: eResearch analysts |
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Consultation and Advice
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High Performance Computing Intersect provides access to both State and national high performance computing facilities. Large requests are handled through our bi-annual resource allocation process, and smaller requests on an ad-hoc basis. Point of contact: Joachim Mai |
Data Storage Intersect currently has a modest capacity to host collaborative research data and this will be expanded in the near future. Point of contact: eResearch analysts |
Virtual Machines Our operations staff work with researchers delivering standard tools including wikis, version control and issue tracking. This service is often used in conjunction with software development, providing a path to integrate delivered software within a university's internal infrastructure. Point of contact: eResearch analysts |
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Standard Services Hosting of standard tools including wikis, issue-tracking and version control. Point of contact: eResearch analysts |
Custom Services Standard services, but with customer branding or customised functionality. Point of contact: eResearch analysts |
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Hosted Infrastructure Services
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Software Development Our engineers deliver bespoke software solutions to researchers, ranging from two week interactive websites to multi-person-year infrastructure development and integration projects. Point of contact: Rodney Harrison, Engineering Manager |
Skilled Staff Intersect can provide staff to be managed locally at institutions. This allows research groups to cut down on recruitment time, fund partial positions and to establish continuity of skills and experience. We provide user-interface designers, business analysts, software engineers and test engineers under both short and long-term arrangements. Point of contact: Rodney Harrison, Engineering Manager |
Technology Recommendations Intersect eResearch analysts endorse and support specific tools, based on the experience of the analysts and the researchers with whom they engage. Point of contact: eResearch analysts |
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Project Planning and Management Our project managers run projects on behalf of our members, in addition to managing the projects carried out by Intersect. Point of contact: Rodney Harrison, Engineering Manager |
Training eResearch analysts develop and deliver training material, customised to the needs of the audience. Courses currently include HPC training, machine learning, data management and Google's 'Refine' analysis package. |
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Professional ServicesThe services brochure is available here